Customer Service & FAQ - the fileist

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Customer Service

Customer Service & FAQ

  • WHAT PAYMENTS DO YOU ACCEPT?

    We accept Visa, MasterCard, American Express, Discover, Afterpay, Amazon Pay and PayPal.

  • HOW DO I TRACK MY ORDER?

    For all online orders, you will be emailed at time of shipment with shipping confirmation and tracking information.

  • CAN I EXCHANGE MY ORDER?

    We do not offer exchanges. In cases where we have confirmed a product was delivered to you damaged, we will then accept exchanges for your replacement.

  • DO YOU OFFER GIFT CARDS?

    Yes! We offer gift cards here